HR Operations Analyst

HR Operations Analyst

DUCA is looking for a HR Operations Analyst to join our People & Culture team on a 12 month contract!

Job Purpose & Summary

Reporting to the Manager, HR Operations, the HR Operations Analyst coordinates all day-to-day activities related to employee learning and the associated Learning Management System (LMS) while also being the primary support for all data collection and management activities across the P&C team. With accountability for preparing human resources related reporting, this position will regularly update DUCA’s organizational charts, compile headcount & activity reports, as well as support the production of workforce demographic and other compensation related reporting.

Key Accountabilities & Duties

• Coordinate all employee related LMS activities including employee onboarding, training assignments, offboarding, invoicing etc.; act as the LMS system expert and provide end-user support to employees, liaising with the third-party vendor as required
• Monitor mandatory training completions and follow-up with employees as needed; produce quarterly completion status reports and support annual board reporting on training completions
• Lead the roll-out of all annual mandatory training and attestation projects including developing workplans, liaising with internal and external partners, testing LMS files, monitoring and reporting on employee completions
• Coordinate employee registrations, follow-up, and reporting for non-LMS learning initiatives
• Coordinate, create, and distribute all P&C internal surveys; manage the P&C Survey Monkey account, associated response related data, and reports
• Prepare regular human resources related reporting including organizational charts, employee moves and headcount reports, workforce demographic, compensation, and other ad-hoc reports as required
• Identify process improvement and automation opportunities to help streamline reporting where possible
• Support the design and delivery of repeatable analysis and reporting that combines data sources
• Support the broader P&C team with various data collection, management, and analysis needs, including during the following activities:
  • Annual performance review cycle
  • Annual compensation cycle
  • Annual pay equity maintenance
  • Market compensation and benefit survey completions
  • Employee engagement survey roll-out and reporting
• Develop and document internal standard operating procedures / processes to ensure consistent quality
• Participate in the testing and implementation of system enhancements and conversions, where necessary
• Cross-train and back up other positions as needed

Occupational Experience & Education Requirements

• Post-secondary education in business, finance, human resources, or a related discipline
• 2 to 3 years’ work experience in a similar role
• Exposure to human resources related technologies an asset (LMS, HRIS etc.)

Knowledge, Skills & Attributes

• Expert level MS Excel skills
• Intermediate level PowerPoint skills
• Familiarity with other MS Office applications, Visio, Adobe
• Advanced critical thinking, analytical, and problem solving skills
• Strong communication skills
• High attention to detail when collecting, documenting, and recording data and other information
• Well versed in data management & analytics
• Strong planning and organizational skills with the ability to concurrently manage multiple projects/initiatives
• High level of integrity, ethics and professionalism; proven ability to maintain sensitive and highly confidential information
• Ability to work in a dynamic environment, under pressure and with time-sensitive deadlines
• Collaborates well in a team environment

Working Conditions

• Regular office environment

Department: People & Culture

Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 5P8

Employment Status: Contract Full-time

Hours per Week: 38

Job Grade Level: 4

About DUCA

DUCA exists to help people do more, be more and achieve more with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run, and rewards them for their loyalty by sharing our profits.

At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include both a resume and cover letter.

We thank all applicants but only those considered for an interview will be contacted.