Project Manager

Project Manager

Job Purpose & Summary

Reporting to the Senior IT Project Manager, Digital Transformation the Project Manager will be responsible for the execution and delivery of multiple project streams in DUCA’s digital transformation, with a focus on creating the technology infrastructure necessary to support an improvement in the way our Members and partners do business with us. The Project Manager will partner with strategic vendors, senior leaders, scrum teams, development leads, and business leads to ensure projects are completed on time and on budget.

Key Accountabilities & Duties

• Direct accountability for project execution and delivery of multiple work streams
• Define, plan, orchestrate, and deliver assigned projects, including all business, operational and IT deliverables
• Facilitate planning workshops in the early stages of project planning
• Directly manage all aspects of the project lifecycle and work with business and technology partners to oversee all phases of the project, and to ensure that related project processes are completed as required (including, as applicable, change management, process management, transition to business/operations, system development, quality management, etc.)
• Within the context of the assigned projects, build and sustain the day-to-day relationships and communications (including project briefings) with stakeholders at various levels of the organization, including executive level, as well as other internal and external resources. Sustain and manage the relationship with the Executive Sponsor throughout the duration of the project by providing sound advice, counsel and support
• Identify resource requirements, and manage project financial costs, benefits, budgets and reporting for program roll up needs
• Provide coaching to project teams
• Chair regular project meetings to review progress
• Ensure the mechanisms of change management (plans, processes, tools) are in place and effectively executed
• Ensure project issues and risks are identified, quantified, managed and tracked. Anticipate risk and develop appropriate mitigation strategies and plans. Ensure risks, assumptions and constraints are appropriately communicated and escalated when necessary
• Rigorously manage scope to ensure commitments are achieved within agreed time, cost, and quality parameters
• Manage and/or validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures
• Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Develop project artifacts including charter, integrated plan, resource plan, contingency plan, and related PM artifacts, while complying with applicable enterprise standards (e.g. Risk, Audit, Compliance)
• Provide Executive Sponsor with continued insight in the viability of the business case (e.g. costs, benefits, KPIs) as the project progresses
• Ensure day-to-day vendor relationship management occurs

Occupational Experience & Education Requirements

• University degree in related field and/or 10+ years relevant work experience
• 10+ years of experience leading and delivering complex IT projects
• Proven track-record of successfully managing transformative, highly complex and large-scale projects, spanning multiple functions and business groups, and containing multiple inter-related projects
• Valid PMP designation and/or PgMP certification
• Experience in managing projects over $1MM with high risk and complexity
• Advanced project management experience
• Program management experience an asset
• Excellent stakeholder management skills and experience working with highly diverse teams
• Experience with iterative waterfall, Software Development Lifecycle (SDLC), and Agile delivery methodologies
• Experience in financial services an asset

Knowledge, Skills & Attributes

• Effective communication, presentation, and influencing skills across all levels of the organization
• Strong vendor management, conflict resolution, and negotiation skills
• Excellent relationship management and consulting skills which results in an ability to earn the trust of vendors and key stakeholders, mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
• Sound business and technical acumen
• Strong executive reporting
• Solid change leadership and management skills
• Solid risk management skills
• Solid problem-solving and critical-thinking skills

 Working Conditions

• Normal office environment
• May be periods with multiple demands, priorities, and competing deadlines

Department: IT

Primary Location: Head Office - 5255 Yonge St., North York, ON

Employment Status: Full-time

Hours per Week: 38

Job Grade Level: 9

About DUCA

DUCA exists to help people do more, be more and achieve more with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run, and rewards them for their loyalty by sharing our profits.

At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include both a resume and cover letter.

We thank all applicants but only those considered for an interview will be contacted.