Banking System Analyst

Banking System Analyst 

Job Summary

Reporting to the AVP, Information Systems, DUCA’s Banking System Analyst provides banking system analysis, software deployment, testing and application support on projects, enhancements and operations. The analyst collaborates with business partners and colleagues to identify user requirements, perform business process and systems analysis, assess process improvement and support overall project solutions.

The ideal candidate is detail oriented with strong analytical and communication skills. Experience working in the financial services industry is considered an asset.   

Key Accountabilities

• Lead requirements gathering and analysis.
• Propose solutions based on user and system requirements.
• Assess the impact of the proposed business requirements on the systems and collaborate with 3rd party technical specialists to propose solutions.
• Manage banking system enhancements, upgrades and staff access.
• Manage implementation of application software releases.
• Lead and/or participate in application functional testing, acceptance testing and end-user training.
• Provide subject matter support to business and IT projects.
• Manage core banking system change requests.
• Write and manage queries on the banking system database.
• Provide second level technical support to employees for core banking software, third party integration points and databases.
• Monitor vendor ticketing systems and ensure all issues are accurately and timely documented.
• Use strong communication skills to clearly explain both the concept and details of new functionality or new processes to business stakeholders.
• Assist with the development of metrics within bank system related technology and business organizations

Minimum Skills & Qualifications

• Undergraduate degree in Business, Technology or a related field
• Business Analysis Training or Certification.
• 2-3 years in a related position (i.e. Business Analysis or Banking Systems Analyst role)
• Strong understanding of Business Process Management
• Strong research and analytical skills
• Strong organizational and prioritization skills
• Strong interpersonal skills and communication skills
• Proven problem-solving skills
• Requirements Management
• Keen to understand and learn unfamiliar processes
• Good understanding of Software Development Life Cycle (SDLC)
• Good knowledge of Structured Query Language (SQL)
• Experience with Relational Databases
• High level Microsoft Excel Knowledge
• Business Process Management tools (eg. Visio)
• Web Service troubleshooting
• XML (Extensible Markup Language)

Assets

• Prior experience working with a Banking System,
• Experience supporting Central 1 Member Direct or another Online Banking System
• Credit Union or other Financial Institution experience
• Understanding of ITIL Framework
• Project Management Experience

About DUCA

DUCA exists to help people do more, be more and achieve more with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run and rewards them for their loyalty by sharing our profits.

At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.

DUCA welcomes and encourages applications from people with disabilities. Accommodations will be made upon request for all aspects of the selection process.

Qualified applicants are encouraged to submit their application. Applications must include both a resume and cover letter. We thank all applicants but only those considered for an interview will be contacted.