Account Manager, Commercial Banking

Why DUCA? 

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.  

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™. 

DUCA (www.duca.com) is distinguished for the following: 

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. 
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked.  This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives.  At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. 

Account Manager, Commercial Banking

DUCA is looking for an Account Manager, Commercial Banking to join our growing team! 

Job Summary

The Account Manager will be responsible for developing new business and managing a loan portfolio and client relationships, in both term and construction financing, as well as helping DUCA achieve its risk objectives and financial targets. 

Key Accountabilities and Duties:

• Develop and maintain a profitable commercial real estate portfolio of loans valued between $5MM-$20MM which include term real estate loans, construction financing and participations in loans led by other credit unions or FIs.
• Source new loan applications by soliciting existing and potential clients and other financial intermediaries.
• Review and underwrite commercial credit applications providing products and services which meet the Members needs while adhering to DUCA’s lending policies and practices.
• Actively monitor the loan portfolio to ensure accounts are operating as authorized and take measures necessary to remedy non-performing assets.

Occupational Experience and Educational Requirements:

• Completion of university degree in Business, Finance, or a related field.
• Minimum of 3-5 years’ experience in a relationship management or related role in financial services.
• Proficiency in MS Office Suite with strong knowledge of Excel.

Knowledge, Skills and Attributes:

• Experience with financial analysis of construction loans for residential/commercial development and other interim financing.
• Experience with financing for special use properties such as hotels, senior and/or student residences.
• Computer literate, high proficiency in excel.
• Problem solving and issue resolution skills.
• Effective team player and ability to work well within a group setting.
• Developed negotiating and influencing skills.

Working Conditions

Regular travel within Ontario required for site visits and to meet with clients.

Department: Commercial Lending

Primary Location: Corporate Office - 5255 Yonge Street, North York, M2N 6P4 

Employment Status: Full-Time

Hours per Week: 38

Salary: The annual salary range for this position starts at $69,956. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. 

Number of Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.