Talent Acquisition Coordinator

Why DUCA? 

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.  

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™. 

DUCA (www.duca.com) is the fastest organically growing large Credit Union in Canada distinguished for the following: 

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. 
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked.  This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with one of Canada’s fastest growing credit unions means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives.  At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. 

Talent Acquisition Coordinator 

DUCA is looking for a Talent Acquistition Coordinator to join our growing team!

Job Purpose & Summary

The Talent Acquisition Coordinator provides client-centric administrative support for talent acquisition initiatives with a focus on interview coordination, background check management, phone interviewing and sourcing support to the Talent Acquisition Partners. 

Reporting to VP, Talent Talent, the Talent Acquisition Coordinator provides support on DUCA’s end-to-end talent acquisition process for a variety of positions across all levels, functional areas, and branch locations.

 Key Accountabilities & Duties

• Post job advertisements using the ATS (TalentNest) and LinkedIn; represent and communicate DUCA’s employment brand through social media posts, communicate with candidates, employees and through other recruitment marketing initiatives such as hiring events
• Conduct candidate searches using ATS (TalentNest) and other sourcing platforms such as Indeed, for entry level roles across all departments i.e. Branches, Corporate Office
• Coordinate the interview scheduling process for Talent Acquisition Partners with coordination and tracking of phone interviews (first interviews) and virtual interviews with hiring managers (second interviews) using MS Outlook and/or Calendly; provide timely follow-ups and interview confirmations to candidates, hiring managers, and Talent Acquisition Partners
• Conduct phone interviews with candidates to assess fit with DUCA and technical skill requirements for entry level roles across all departments i.e. Branches, Corporate Office
• Support the weekly, monthly, and quarterly reporting process for open vacancies by ensuring recruitment data is updated in ATS, interview and candidate trackers
• Ensure an excellent candidate experience that represents DUCA’s culture and employment brand through all communications with external candidates
• Draft employment agreements for external and internal hires; proofread for accuracy
• Coordinate the background check process which includes employment verifications, credit checks, and bonding. Follow-up with background check vendors and provide regular updates to Talent Acquisition Partners on status of completion, using strong analytical and critical thinking skills along with an investigative lens, to assess results of background checks; may conduct employment verifications and references
• Coordinate the new employee onboarding process and first day activities with various departments including IT, Facilities and People & Culture to ensure a smooth onboarding experience
• Continually identify opportunities to improve processes and procedures to ensure a more efficient, accurate and smooth end-to-end recruitment process which will positively impact candidate time to hire and Talent Acquisition Partner efficiency

Occupational Experience & Education Requirements

• Post-secondary education in Business, Human Resources, or a related field
• 1-2 years of experience in a Talent Acquisition function
• Experience using social media platforms for recruitment i.e. LinkedIn
• Previous experience in a customer service and/or an administrative role
• Financial services industry experience an asset
• Experience working with Applicant Tracking Systems an asset

Knowledge, Skills & Attributes

• Strong collaborative attributes to effectively work with employees, managers, and others in the P&C team
• Strong customer service, relationship building, problem solving, and follow-up skills
• Strong written and verbal communication skills with the ability to interact with employees at all levels of the organization
• Exceptional multi-tasking and organizational skills with a proven ability to prioritize and work effectively in a fast-paced environment with competing demands
• Ability to manage at times, a large volume of administrative and coordination duties
• Ability to seek out opportunities to improve processes and procedures that will positively impact workflows
• Strong analytical and critical thinking skills coupled with investigative skills and attention to detail
• Strong computer literacy and proficiency in MS Office products specifically Outlook, Word, and Excel
• High level of integrity, ethics, and professionalism; must be able to handle all confidential information with discretion and sensitivity
• General knowledge of relevant employment and human rights legislation an asset
• General knowledge of compensation and other HR related programs an asset

Working Conditions

Normal office environment

Department: People and Culture 

Primary Location: Corporate Office 

Employment Status: Full-Time

Hours per Week: 38

Salary: The annual salary range for this position starts at $50,392. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits. 

Number of Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.