Wealth Advisor Administrative Assistant

Member Experience - Wealth Management
Toronto, Ontario

Wealth Advisor Administrative Assistant

Job Purpose & Summary

The Wealth Advisor Administrative Assistant will work closely with and support a group of Wealth Advisors in all aspects of DUCA’s Wealth Management program, including but not limited to servicing existing Members (clients) and business development. The Wealth Advisor Administrative assistant is responsible for preparing documents, scheduling client meetings, portfolio reviews, monitoring portfolios, processing trades, and many other administrative activities.


As partners, DUCA Financial Services Credit Union Ltd. and Aviso provide a fully comprehensive wealth management offering that encompasses a holistic Member-centric experience delivered through a network of leading financial and investment professionals. The Wealth Advisor Administrative Assistant works closely with both DUCA’s Wealth Advisors and our Aviso partners to help DUCA Members with their wealth management needs.


Key Accountabilities & Duties

  • Manage daily administrative functions, including communicating with Members, scheduling meetings, and maintaining organized Member files
  • Act as the first point of contact for Members and respond to Member inquiries in a professional and timely manner
  • Regularly monitor Member portfolios and assist assigned Wealth Advisors in the overall portfolio management tasks including trade execution and review of equity research on existing stocks in portfolios.
  • Coordinate Member review meetings and prepare information needed for meetings
  • Coordinate and execute marketing initiatives, including events, phone campaigns and print marketing as well as other Member management initiatives.
  • Some business development activities as needed.


Occupational Experience & Education Requirements

  • 1-3 years of experience in the Banking/Investment/Wealth Management industry preferably working with wealth management or high-touch clients in an administrative role
  • Post-secondary degree considered an asset
  • Investment Funds In Canada (IFC) course or Canadian Securities Course (CSC) considered an asset
  • Willing to take industry related courses/training as recommended


Knowledge, Skills & Attributes

  • Passion for Member service with exceptional customer service, relationship building, problem solving, and follow-up skills
  • Excellent communication skills, both verbal and written
  • Ability to self-manage workload with strong time management, planning, prioritization, and organizational skills
  • Proficient in Microsoft Office Suite of products
  • Experience or familiarity with Dataphile, Morning Star Advisor, Retirement tools , and/or Market Q considered an asset
  • Demonstrated ability to take initiative and work independently with the ability to exercise mature judgement and decision-making


Working Conditions

  • Normal office environment with occasional travel to DUCA’s branches

Department: Wealth

Primary Location: Corporate Office 

Employment Status: Full-time

Hours per Week: 38

Job Grade Level: 4

About DUCA

DUCA exists to help people do more, be more and achieve more with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run, and rewards them for their loyalty by sharing our profits.

At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include both a resume and cover letter.

We thank all applicants but only those considered for an interview will be contacted.

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