Business Optimization Analyst
Job Purpose & Summary
The Business Optimization Analyst supports DUCA’s continued growth by working with key stakeholders to analyze operational business processes, problems, and opportunities for improvement. The Business Optimization Analyst assesses current state processes then recommends, and participates in, the design and development of future-state processes that deliver tangible business benefits. The Business Optimization Analyst will work on initiatives that may or may not include technology, with a primary focus on business problems related to the current operating environment and that impact the performance of DUCA employees running their business-as-usual activities and/or the service of Members.
As assigned, the Business Optimization Analyst may act as a work stream lead on key strategic projects which require root cause analysis or determination of detailed design specifications to achieve the stated/desired outcomes. The Business Optimization Analyst output will often be utilized by multiple business partners for the creation of employee-facing procedures, job aids, communications, and training materials and the Business Optimization Analyst will act as a resource to the employees in the creation of these materials.
Key Accountabilities & Duties
Occupational Experience & Education Requirements
Knowledge, Skills & Attributes
Normal office environment with potential travel to DUCA branch locations.
Primary Location: Corporate Office
Employment Status: Full-time
Hours per Week: 38
Job Grade Level: 4
DUCA exists to help people do more, be more and achieve more with their money and their lives. We’re driven by a co-operative philosophy that puts our Members (and Owners) at the centre of every decision we make, gives them a voice in how we’re run, and rewards them for their loyalty by sharing our profits.
At DUCA, we’re dedicated to creating a positive environment where our employees have growth and development opportunities, a healthy work/life balance, opportunities to give back to the community, and a focus on doing what is right for our Members. DUCA offers a competitive total compensation package including base salary, a short-term incentive (bonus) program, a comprehensive benefits program, pension plan, and employee banking benefits.
DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.
Qualified applicants are encouraged to submit their application. Applications must include both a resume and cover letter.
We thank all applicants but only those considered for an interview will be contacted.